So you are online – but are you? How did you get there?

Are you really on-line?

#IanCalvert #Ian-Calvert #IanMCalvert #Ian-M-Calvert #SocialMedia #Social-Media

Who put you there?

I Am An Expert

If someone helped you – what made you use them?

These are just some of the wonderful questions I get asked or people discuss with myself quite often. It is really surprising how many people are now jumping on the band wagon of being a “Social Media Expert”, “Social Media Guru”, “Social Media Marketer”, “Social Media SEO Expert”, “On-Line Expert”, “Marketing Expert”….the list can go on and on….

I Am An SEO Expert

Whilst I don’t proclaim to be an expert, what I do is look at the market and the future and not just say “Are you on LinkedIn?”, “You need Facebook“, “You need Twitter“, are you here or there or everywhere – trends are not always KEY!

A recent article by Philip Calvert highlighted this topic substantially when he wrote about a company saying that don’t reply to people tweeting their company as they don’t take them seriously – why? Is this just their thoughts or were they advised this way? Where are their marketing department?

With the future moving faster than you know (you may say this is not the case but do you really know what is happening behind the scenes?) and this is becoming more and apparent in the developing world and emerging markets. Whilst here we are in the United KingdomScandinavia, parts of Europe and the United States with some of the fastest possible broadband/internet access available, do you know we are so far behind in other areas and hence no doubt you business is too….

For example, do you know where you customers are? How far away from your premises are they? Are they less than 100 metres or approaching you? I am not talking about knowing their location or email address, I mean actually in PERSON!

Most of you will have seen (and maybe fed up by now) of me constantly going on about ENGAGE, ENGAGEMENT, INTERACTION, LOCATION MARKETING and MOBILE MARKETING and here is why….

This aspect of location/mobile marketing is not here now but it is already here in India and other parts of Asia. They know when their clients are nearby. They can anticipate and be ready if a client turns up. And yet most people would say these areas are and could be considered third world regions by comparison. They say that India only has 13% internet penetration whilst here in the United Kingdom we have 75%!

Why I am saying this, simply put, do your so called “experts” and “influencers” fully understand where the world is going?  Make sure you really know their background and don’t get sucked in by a cheap or low-cost solution….

And before you say it, no I am not bitter or having a dig at certain people – I am just highlighting the issues that many experts I know share with myself. Why do they share this with me, because whilst we may compete in some areas – the main thing is that we actually share or work in collaboration plus we work together behind the scenes to help make sure we all are ready to be able to help all our prospects and clients.

Real experts and influencers work together – not compete!

So, think about who you are using and just maybe, seek the opinions of other experts and influencers to make sure you are being taken on the right path of delivering the future now to your business….

To learn more about myself or contact myself, you can educate yourself here, communicate with me here or just complete the form below….

 

 

The images contained within this article here were taken via a word or terminology search on www.google.com and images found via the images tab

Getting Engaged and learning from children…..

Change of plan……

#ChangingIdeas #ChangeOfDirection #SA #TSP #ianCalvert

I was all set ready to press send on my blog but then I reflected on events at the weekend, yesterday and items that appeared on my LinkedIn profile this morning…. so, I will have to leave wearable technology, communications and other things to another time….

On Sunday, I was at a birthday party for Joey who was one and there was a wide range of adults there, with all together around 20 children ranging from younger than Joey up to about six years except for his cousin who was eight. The amazing thing when you stood back watched these children play, there was something that we all lose as we grow older…..

engage, interact and fear

IMG_0445

Taking these in stages….

  • engage – none of the children sat or stood around, they were just going up to each other and talking. Asking their name, want to play, what are you doing….all things that come natural….
  • interact – all the children were very much about playing together helping one another and even the older ones say around four to six were going up and playing with the under two’s….
  • fear – this is was that I was surprised at! There were balloons everywhere and they were playing with them in different ways from football to throwing them in the air then…..BANG! Someone burst a balloon and there was screams of laughter followed by them trying to burst more…..

However, let’s skip forward ten years or more to the adults, they ranged from eighteen through to late forties and if you take the three points above, let’s compare…..

IMG_0443

  • engage – the adults just mostly stood or sat at the sides hardly talking to anyone unless it was someone they came with or their child…
  • interact – the adults only interacted with other’s was when it was time for the food. All the children gathered at the table to sit or went with their parents to get their food. Whilst either in the queue or the table when everyone was together, the adults started to interact. Then food finished and the children started to play, it stopped! Only when the games started, only then did the interaction start again……
  • fear – this was the surprise! The children were bursting the balloons and there was shrieks of laughter yet the adults let off screams of shock and panic and then moaned how they didn’t like bangs!

So what went wrong? What happened over those ten years or more? Where did we lose this engagement, interaction and gain this fear?

Thus, I was thinking about writing about this event later this week or next week, but yesterday I saw so much about people posting comments on Twitter and LinkedIn all virtually about the same or similar topics. When you looked at who had liked, favourited, re-tweeted or shared these items, quite often people were the same and had posted new items on virtually the same topic. Yet, none of them commented on the other’s streams! Why not?

What did I speak about above? Engage and Interact…..yet this was lost! Why?

To create a new article without acknowledging the person where the idea came from or commenting on their item, I find strange – why didn’t you engage or interact with them?

The art of engaging and interacting seems to be disappearing more and more with our society and something we need to rebuild. Whilst I have my up’s and down’s (mostly up’s I will say) with LinkedIn and things they are doing, lately they have changed, especially over the last six months. They are truly building a facility were they are encouraging engagement and interaction. Some examples are:-

  • LinkedIn Contacts – this App has truly taken me to another level when it comes to engaging with my connections
  • LinkedIn Pulse – this news facility that replaced LinkedIn Today, lets you share all the latest news with your connections
  • LinkedIn Influencers – By getting some big names to write articles which are informative and educational helping you not only to learn, but take the articles, share them and engage with your connections and starting interacting with them….
  • Blogging/Post writing – Following on the success of the above, LinkedIn is now opening up the facility above, to enable you to write your own blogs and articles and thus engage with connections and beyond by writing these articles and creating the opportunity to interact with such a wider audience….

Michael Kinnear wrote an excellent status update  sharing an article entitled “How LinkedIn Quietly Built a Massive Media Empire” written by Dave Kerpen. Michael’s article clearly knows how to engage and interact in a clearly straight forward way. In the opening paragraph about Dave’s article’s, Michael tagged Dave in – clear engagement, interaction and furthermore acknowledgement!

Then, if you read through the article, you will see that Michael continues to interact and engage with the people commenting on his article but taking it a stage further! He actually looked and took notice of this update by taking a stage further by seeing who had commented and then engaging and getting involved with them.

I must admit, I missed this article (so I hadn’t even liked, shared or commented on it) from Michael (even though we are both 1st line connections) but when replying to people, he included myself. Why? Michael was highlighting the fact of engaging and brought me in asking for my opinion. I was both flattered and intrigued but maybe this was because Michael may have been reminded by my strap line on my profile

Helping you develop and grow by “Engage – Collaborate – Influence” – Your Advisor, Connector, Influencer and Introducer” 

who know’s but Michael, engaged with me by mentioning myself and thus getting me to interact with him, his connections and the people who commented on his article…

So, take a step away, look from the outside in on your Social Media profiles and see how you engage and interact – are you?

Go back to what I said at the beginning – think of the children at the birthday party on Sunday….

ENGAGE

INTERACT

and……

have no

FEAR

Hide your fear and start interacting and engaging with your audience. This will help you not only be more involved with your connections more but also with other people who comment on your articles or ones you commented – these could become future connections, prospects and clients….

To learn more about myself, either contact myself here or complete the form below….

The images contained within this article here were taken via a word or terminology search on www.google.com and images found via the images tab

Are you a taker? Do you ever share? Are you Engaging?

Are you really an Engager?

#IanCalvert #Ian-Calvert #ServiceAddress #Service-Address #Social-Engagement #Listen-Share-Engage

If I asked your clients or followers – would they say are a Giver, Taker or an actually Engager?

So when trying to educate yourself – do you use Social Media?

Facebook? Google+? LinkedIn? Twitter?

One of the key things about establishing yourself or your company via any of the Social Media platforms, is to create “Engagement”. This interaction called “Engagement” is a two-way thing, however, within the Social Media environment it can be one-sided, none more so than when people seem to reach the top and become “Influencer’s” or “Expert’s”!!

I thought I may just explain about “Engagement” and how it can (or should I say) work. When “Engagement” takes place, it is because two people interact between each other. The interaction is where you make exchanges and communicate, thus “Engaging” in discussion on a variety of topics. The “Engagement” process is directly between two people directly thus creating a partnership….

However, within the medium that is Social Media, the process of “Engagement” seems to take two strands, depending on where you are and what you are doing. Let me explain this via a split explanation:-

– When you are small (ie you have ten’s or hundred’s of followers and you follow them back (ie matching one to one of followers to following), you talk and exchange information regularly. You may not do it on every point, but if you are on-line ( or if using lists* ) then you interact with these people in real-time based on the messages or status updates you see. This is just like  “Engagement” and is at the top – so you could first layer interaction. You may even get some comments from the connections of your first layer – thus these are your second and third layers. Thus, the more and more interaction, the better you can gain rankings through platforms like Klout** and Kred** to increase your scores. Most people with good interaction always levitate between 45 and 60 using Klout** scoring.

OR

– If you look at the larger people with the Social Media industry, (i.e people with thousands, tens of thousands or hundreds of thousands of followers), have you noticed how many they follow back? Sometimes it is less than 2,000 but most of the time 1,000. Or in some cases, some of these “Influencer’s” or “Expert’s” actually do follow back one to one. Now the way most of these people engage, is by sharing information with you which you then share and then your connections share too. Thus the first, second and sometimes third layers share this information which is creating their “Engagement”.

Now, the interaction of the lower layers circulating and sharing the information is creating the “Engagement”, which leads to creating positive influencing scores on Klout** or Kred**. Furthermore, whilst you maybe following them (and they might be following you back), have you actually noticed if they ever re-tweet or comment on your posts? Yes, it could be said they have many followers and can’t reply to every message, but how many do they actually reply to? Take a look, look at some of the people you follow and their timeline, how many of their messages are Re-Tweets or replies to people? Is this really “Engagement” if they are not interacting? Isn’t this one-sided?

So what should be thinking or doing?

The process of “Engagement” is the main key to getting everything set in place is to help you and your business grow. The main key is “Engagement” – you must engage to develop and keep being fresh. Too many people just constantly post, re-post and never engage – just think of doing that in your business, what would happen if you just communicated one way and never listened to your clients or prospective clients? You wouldn’t have a business at all – do you know of or can name a business with no interaction that is in business?

Whilst following influential people on Twitter or liking and following their pages on Facebook, may provide nuggets of information which are educational and help you to learn things, is this the right way forward? Did you ever learn anything at school, college or university by being just spoken too or receiving dictation without being able to ask questions back? No you didn’t – so the real position is to make sure you surround yourself with people you can communicate with on a regular basis – after-all communication is a two-way street……does this remind you of something?

“Engagement”

So, whilst it may not always be possible, let me give you a few helpful hints and tips:-

Facebook:-

  • When people start following your page, always send them a thank you
  • If people like a comment, you may not be able to thank everyone back, but post a thank you message so the interaction is seen and they know that you are seeing the likes
  • Comments, try to reply to the comments on the post that people put there. As after-all they could be your next paying client or through the exchange of comments, you may learn something which can help you grow and succeed more.

LinkedIn:-

  • When people start ask to connect with you, when you accept, send them a thank you and introduction message explaining about yourself
  • If someone ask’s to connect with you, wonder why they are doing it? They are obviously wanting to connect for a reason but why? So, why don’t you accept them and then send them a message, thanking them for asking to connect with you and why they wanted to connect? When they reply, you can then make the judgement as to whether to retain them as a connection
  • When you see a post that you like or find interesting, why not share it with your connections, as if you find it useful, they may too. When you share this, be sure to include the name of the person you are sharing it from. This creates “Engagement” and shows your connections where you are learning from
  • If your sharing something or you find it of interest, like it and/or comment on it as this will create “Engagement” with that person and their connections will see you and may wish to connect with you – these connections could become your connections and future clients

Twitter:-

  • Twitter is all about posting and sharing information – so if people share (ie Re-Tweet) your posts, thank them thus you are creating “Engagement”
  • If people comment on one of your posts, then reply to them and start engaging
  • If people follow you, always thank them for following and it shows you are communicating and engaging with them

All these points I have mentioned are all about communicating and thus you are creating “Engagement” with your audience which is your first layer and become to form part of your Circle of Influence.

So, if you are wanting to expand your Circle of Influence and develop further interaction with your audience, then start the interaction process and communicate.

You will have noticed (and probably said, not that word again) but look at the title – Are you a taker? Do you ever share? Are you Engaging? – this whole post has been about “Engagement” which is the key buzz word and what you should be doing during. Therefore, make sure you start 2014 by……………..

ENGAGING

Note:-

* – For more information on lists, please complete the form below and I will go through this with you

** – For more information on Klout and Kred, please complete the form below and I will go through this with you

If you have any questions either contact myself via here or complete the form below:-

Are you Showcasing?

So does your business Showcase?

#IanCalvert #Ian-Calvert #IanMCalvert #Ian-M-Calvert #LinkedIn #ServiceAddress #Service-Address #ShowcasePages #Showcase-Pages

With LinkedIn launching Showcase pages recently, have you implemented these into your business strategy yet? If not – why not?

The real benefit that many people have not seen or grasped yet, is how you can really develop so much of other parts of your business that you have or offer but people aren’t really aware of.

Showcasing enables you to allow people to really drill down into various ares of your company and can offer whilst you are able to promote aspects of your business you are always doing or offering but you just do or offer as a matter of course….

What are people missing?

What is there that a Showcase can offer?

Why should I have one?

Simple – it is you having the sole unique method of claiming what everyone is looking for via LinkedIn. When people are after something or looking for a service/product, they then search and what will they find? Your LinkedIn Showcase which gives you the advantage. Furthermore, your Showcase is showing not only about your services, offerings and products in a unique way but provides the latest news and information that details everything to your audience and your Peer’s too.

#IanCalvert #Ian-Calvert #IanMCalvert #Ian-M-Calvert #LinkedIn #ServiceAddress #Service-Address #ShowcasePages #Showcase-Pages

So what do you need to do? Firstly you need to have your Company Profile which is where you want everything, so when they require more information, people can see everything your company does and also, all information about the company too. If this is going back to a different section or part of your company, you may wish to consider setting up a separate Company Profile to suit your needs that you are promoting.

Once you have the Company Profile set up, then decide which area you want to promote and inform you audience about. (Remember, if you want to Showcase many areas of your business, you can have up to 10 Showcases attached to your Company Profile – should you wish more, then you can ask LinkedIn to release more). Your Showcase is effectively the landing page for what you are wanting to promote and circulate.

For example, let’s say you are a recruitment company and have your company page. You can have a Showcase on temporary employment and this will be your landing page about this. On your temporary employment Showcase, you will be able to post articles on everything to so with this, ranging from what is the latest laws, what is happening with regards to your rights, items that have been in the news relevant to temporary employment, etc, etc – furthermore, you can have an article on what to look for when looking to register with a recruitment company.

At the end of the day, you are not promoting your company directly but highlighting a part of your business by showcasing this area with the latest news and information on this topic. This helps you to develop much further as an Engager and Influencer, thus creating another level of credibility. Thus, in summary, you are highlighting an area of your industry which your company is well versed in and thus, subliminally guiding them back to your company.

Some examples of Showcase pages include:-

To understand more on Showcases why not speak to Service Address here to see how they can help you with their LinkedIn Services and how it can help both you and your business or alternatively, fill in this form below:-

Do you answer or not?

Are you an Engager?

Do you actively participate in your Social Media when people communicate with you?

#IanCalvert #Ian-Calvert #ServiceAddress #Service-Address #TSP #TheSocialPiggy #The-Social-Piggy #SocialMedia #Social-Media #Interaction

You post a status update or share information, people reply or comment on this, or you notice that they have viewed your profile – do you comment or reply?

One of the major things you hear people complain about when it comes to Social Media, is that sometimes, it is very one-sided, even when your posts, comments and updates are very informative. The question is, do you acknowledge everything and interact?

#IanCalvert #Ian-Calvert #IanMCalvert #Ian-M-Calvert #ServiceAddress #Service-Address #TheSocialPiggy #The-Social-Piggy #SocialMedia #Social-Media

  • On Facebook – people follow you, comment on your posts and like your posts, what do you do?
  • On Instagram – people follow you, like your photo and post a comment, what do you do?
  • On LinkedIn – people view you, people ask to connect to you, like your posts and comment on your posts, what do you do?
  • On Twitter – people follow you, tweet you and re-tweet you, what do you do?

The above are just four examples of Social Media platforms and what happens, so what are your answers to “what do you do”?

  • Do you ignore?
  • Selective answer?
  • Or reply to every thing that people do to your various aspects of Social Media?

When you start becoming very popular and have lots of interaction, at what point do you hold back on replying to everything and thanking people for interacting you?

This can always be a hotly debated topic and one where there is not always a right or wrong answer or is the answer selective based on the platform? Do you reply to everything on LinkedIn but not everything on all the other platforms, for example? Or just reply to everything you are able to, in that moment of time that you have just come on-line for?

At the end of the day – what is important? Is it that you use certain platforms for your business? So you only reply to comments or posts in-connection to your business? Do you acknowledge or thank people who have followed you, liked your items or shared them?

Personally, I think you need to be undertaking, what is of major influence and engaging to help you and your business develop and grow. That way, you are not only learning but you are engaging and influencing with your Circle of Influence to create to a network of connections that truly benefits you.

If you have any questions either contact myself via here or complete the form below:-

Are you wanting something new or are you happy to see the same things again and again?

A question for you…..

– How do you learn?
– Is it by seeing something new?
– Is it by seeing something that seems new but is just a repeat of something weeks, months or even a year or two ago?

So what is your answer…….

In my own opinion, I want to be reading something new that can educate and inspire myself – not receive something and then discover it was posted or shared previously!

How about receiving something that implies that it is new but upon reading it, you see the date and it is several months old, last year or even older? Whilst some of the information may be relevant, aren’t you being mislead with the accompanying message implying it is new?

I guess what I am hinting at, is so many people that are called experts, are actually repeating the same messages over and over again – maybe spaced a week or more apart – but is this beneficial to you? Wouldn’t it be better saying in the message, a new overview which then links back to the original article?

I may be being controversial and seem to be commenting on people who may be very successful – more than I could ever be – or more liked and well known than myself, so why is it people have made the same observations yet don’t want to upset the ‘Apple Cart’ but feel the same? Is it because they are concerned that people will question them and imply they don’t know what the experts are saying?

If you actually look at these ‘so-called’ experts, how many have actually ran a real business or had a real job in a position where they have to control budgets and make decisions as to whether people have a job or not? Had the occasion where they need money to pay bills, rent or taxes and experienced the worry that goes with it?

If you look at the high percentage of these ‘ so called ‘ experts, they are people who are either from a Academic background or have decided to take a new career and choose to become mentors, educators or experts. Yet, how have they all done this, read books, listen to podcasts, CD’s or watched YouTube or DVD’s and maybe even attended seminars or training courses. So, yes they may have this knowledge – and possibly qualifications – but do they really know what it is like to be in the position of the business people they are trying to help or are they the right people to nurture and mentor people starting out in business?

Yes, education can be very beneficial but is education more important than actual real life experience? How often have you undertaken role play? If you asked those people to role play a situation in their business, could they actually do it? I guess a comparison could be ‘would you let someone who has only read books, read the internet and watched YouTube/DVD’s BUT never touched or spoken to a real patient be your doctor or surgeon?’ – no doubt, the answer will be always NO….

So, in summary…….

Whilst it may help to drive people to your website, like your Facebook page, your LinkedIn or Xing profiles by continually asking them but surely wouldn’t it be better to say, ‘pop over and have a look, please let me know what you think‘? Doesn’t this create better engagement and collaborate with your audience and potential clients?

Furthermore, I am not suggesting everyone who does re-posting is wrong; as some people who re-post, do it because the original posting is being constantly reviewed and commented on, thus re-posting is to share the new comments to their audience.