Are you a taker? Do you ever share? Are you Engaging?

Are you really an Engager?

#IanCalvert #Ian-Calvert #ServiceAddress #Service-Address #Social-Engagement #Listen-Share-Engage

If I asked your clients or followers – would they say are a Giver, Taker or an actually Engager?

So when trying to educate yourself – do you use Social Media?

Facebook? Google+? LinkedIn? Twitter?

One of the key things about establishing yourself or your company via any of the Social Media platforms, is to create “Engagement”. This interaction called “Engagement” is a two-way thing, however, within the Social Media environment it can be one-sided, none more so than when people seem to reach the top and become “Influencer’s” or “Expert’s”!!

I thought I may just explain about “Engagement” and how it can (or should I say) work. When “Engagement” takes place, it is because two people interact between each other. The interaction is where you make exchanges and communicate, thus “Engaging” in discussion on a variety of topics. The “Engagement” process is directly between two people directly thus creating a partnership….

However, within the medium that is Social Media, the process of “Engagement” seems to take two strands, depending on where you are and what you are doing. Let me explain this via a split explanation:-

– When you are small (ie you have ten’s or hundred’s of followers and you follow them back (ie matching one to one of followers to following), you talk and exchange information regularly. You may not do it on every point, but if you are on-line ( or if using lists* ) then you interact with these people in real-time based on the messages or status updates you see. This is just like  “Engagement” and is at the top – so you could first layer interaction. You may even get some comments from the connections of your first layer – thus these are your second and third layers. Thus, the more and more interaction, the better you can gain rankings through platforms like Klout** and Kred** to increase your scores. Most people with good interaction always levitate between 45 and 60 using Klout** scoring.

OR

– If you look at the larger people with the Social Media industry, (i.e people with thousands, tens of thousands or hundreds of thousands of followers), have you noticed how many they follow back? Sometimes it is less than 2,000 but most of the time 1,000. Or in some cases, some of these “Influencer’s” or “Expert’s” actually do follow back one to one. Now the way most of these people engage, is by sharing information with you which you then share and then your connections share too. Thus the first, second and sometimes third layers share this information which is creating their “Engagement”.

Now, the interaction of the lower layers circulating and sharing the information is creating the “Engagement”, which leads to creating positive influencing scores on Klout** or Kred**. Furthermore, whilst you maybe following them (and they might be following you back), have you actually noticed if they ever re-tweet or comment on your posts? Yes, it could be said they have many followers and can’t reply to every message, but how many do they actually reply to? Take a look, look at some of the people you follow and their timeline, how many of their messages are Re-Tweets or replies to people? Is this really “Engagement” if they are not interacting? Isn’t this one-sided?

So what should be thinking or doing?

The process of “Engagement” is the main key to getting everything set in place is to help you and your business grow. The main key is “Engagement” – you must engage to develop and keep being fresh. Too many people just constantly post, re-post and never engage – just think of doing that in your business, what would happen if you just communicated one way and never listened to your clients or prospective clients? You wouldn’t have a business at all – do you know of or can name a business with no interaction that is in business?

Whilst following influential people on Twitter or liking and following their pages on Facebook, may provide nuggets of information which are educational and help you to learn things, is this the right way forward? Did you ever learn anything at school, college or university by being just spoken too or receiving dictation without being able to ask questions back? No you didn’t – so the real position is to make sure you surround yourself with people you can communicate with on a regular basis – after-all communication is a two-way street……does this remind you of something?

“Engagement”

So, whilst it may not always be possible, let me give you a few helpful hints and tips:-

Facebook:-

  • When people start following your page, always send them a thank you
  • If people like a comment, you may not be able to thank everyone back, but post a thank you message so the interaction is seen and they know that you are seeing the likes
  • Comments, try to reply to the comments on the post that people put there. As after-all they could be your next paying client or through the exchange of comments, you may learn something which can help you grow and succeed more.

LinkedIn:-

  • When people start ask to connect with you, when you accept, send them a thank you and introduction message explaining about yourself
  • If someone ask’s to connect with you, wonder why they are doing it? They are obviously wanting to connect for a reason but why? So, why don’t you accept them and then send them a message, thanking them for asking to connect with you and why they wanted to connect? When they reply, you can then make the judgement as to whether to retain them as a connection
  • When you see a post that you like or find interesting, why not share it with your connections, as if you find it useful, they may too. When you share this, be sure to include the name of the person you are sharing it from. This creates “Engagement” and shows your connections where you are learning from
  • If your sharing something or you find it of interest, like it and/or comment on it as this will create “Engagement” with that person and their connections will see you and may wish to connect with you – these connections could become your connections and future clients

Twitter:-

  • Twitter is all about posting and sharing information – so if people share (ie Re-Tweet) your posts, thank them thus you are creating “Engagement”
  • If people comment on one of your posts, then reply to them and start engaging
  • If people follow you, always thank them for following and it shows you are communicating and engaging with them

All these points I have mentioned are all about communicating and thus you are creating “Engagement” with your audience which is your first layer and become to form part of your Circle of Influence.

So, if you are wanting to expand your Circle of Influence and develop further interaction with your audience, then start the interaction process and communicate.

You will have noticed (and probably said, not that word again) but look at the title – Are you a taker? Do you ever share? Are you Engaging? – this whole post has been about “Engagement” which is the key buzz word and what you should be doing during. Therefore, make sure you start 2014 by……………..

ENGAGING

Note:-

* – For more information on lists, please complete the form below and I will go through this with you

** – For more information on Klout and Kred, please complete the form below and I will go through this with you

If you have any questions either contact myself via here or complete the form below:-

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Do you answer or not?

Are you an Engager?

Do you actively participate in your Social Media when people communicate with you?

#IanCalvert #Ian-Calvert #ServiceAddress #Service-Address #TSP #TheSocialPiggy #The-Social-Piggy #SocialMedia #Social-Media #Interaction

You post a status update or share information, people reply or comment on this, or you notice that they have viewed your profile – do you comment or reply?

One of the major things you hear people complain about when it comes to Social Media, is that sometimes, it is very one-sided, even when your posts, comments and updates are very informative. The question is, do you acknowledge everything and interact?

#IanCalvert #Ian-Calvert #IanMCalvert #Ian-M-Calvert #ServiceAddress #Service-Address #TheSocialPiggy #The-Social-Piggy #SocialMedia #Social-Media

  • On Facebook – people follow you, comment on your posts and like your posts, what do you do?
  • On Instagram – people follow you, like your photo and post a comment, what do you do?
  • On LinkedIn – people view you, people ask to connect to you, like your posts and comment on your posts, what do you do?
  • On Twitter – people follow you, tweet you and re-tweet you, what do you do?

The above are just four examples of Social Media platforms and what happens, so what are your answers to “what do you do”?

  • Do you ignore?
  • Selective answer?
  • Or reply to every thing that people do to your various aspects of Social Media?

When you start becoming very popular and have lots of interaction, at what point do you hold back on replying to everything and thanking people for interacting you?

This can always be a hotly debated topic and one where there is not always a right or wrong answer or is the answer selective based on the platform? Do you reply to everything on LinkedIn but not everything on all the other platforms, for example? Or just reply to everything you are able to, in that moment of time that you have just come on-line for?

At the end of the day – what is important? Is it that you use certain platforms for your business? So you only reply to comments or posts in-connection to your business? Do you acknowledge or thank people who have followed you, liked your items or shared them?

Personally, I think you need to be undertaking, what is of major influence and engaging to help you and your business develop and grow. That way, you are not only learning but you are engaging and influencing with your Circle of Influence to create to a network of connections that truly benefits you.

If you have any questions either contact myself via here or complete the form below:-

Where are you with defining yourself? How are you showing yourself?

In the fast-moving world of Social Media, what are you using to put yourself in the Shop Window?

#IanCalvert #Ian-Calvert #IanMCalvert #Ian-M-Calvert #SocialMedia #Social-Media

With the many different platforms of Social Media that exist, but which ones are the right ones for you? The situation of sharing the items you want to, can fall between personal and business. But which should you be using? So, to give you some ideas for making sure you are ready for 2014, here are some for you to consider:-

Personal:-

  • Facebook more and more people are using Facebook but at the same time, it would seem (according to many recent reports) that the under 28 age group are using Facebook less and less, so consider whether Facebook is pure for your family and close friends
  • Flickr is a photo sharing website owned by Yahoo which enable you to have an on-line photo album which can be set to Public or Private or a mixture of both
  • Foursquare gives you the opportunity to “Check-in” at your chosen places of interest or locations where you make your purchases and in some cases receive rewards too
  • Google+ is now becoming a format where you need a G+ account to enable to do more things with Google products than just view such Google Hangout’s, Google Maps / Earth and YouTube to name a few together with also becoming the host for your emails like gMail
  • Instagram is a mixture of photo and 15 second video recording sharing platform which is used by both personal and business and heavily used by the under 28 age group
  • Klout gives you the opportunity to link all your Social Media applications together in one place, which then rates your interaction with people to give you a score based on your influencing interactions
  • LinkedIn is a professional networking platform where you are effectively showing your work history and sharing business information with a wider audience with the business community. This year has seen the age of entry being lowered from 18 to 13 to help the teenage generation with their careers and interact with companies and universities and colleges
  • Path is becoming a more used platform by people wanting a closed group for sharing information with especially as it is secure and limited to only 150 connections hence why the under 28 age group using this more and more
  • Pinterest is a platform where you can create on-line scrap-book showing shared photos of your likes together with uploading images you discover on-line
  • Snapchat is fast becoming one the most used platforms for sharing photos and these are only viewed once before disappearing based on a viewing time of 3 to 10 seconds especially being used by the under 28 age group
  • Tumblr which is owned by Yahoo is becoming more and more the use of the under 28 age group together combing the similar applications of the likes of Blogging, Facebook, Google and Twitter
  • Twitter a platform that can either be personal or business and giving you the opportunity to share your views with famous people, celebrities and companies
  • Vine is a 6 second recording video site where you can share your videos there or send then out to a wider audience via Twitter
  • WordPress gives you the dual ability of having either a website or a blog and both combined if you wish and sharing your dates via the site or with Facebook, Google+, LinkedIn, Tumblr and Twitter too
  • Xing is one of the main networking platforms for senior professionals and senior management personnel along side CEO’s and board members across Europe with a major focus around the Benelux region of Europe plus Switzerland too

Business:-

  • Facebook via pages facility give you the opportunity to either give yourself a Public profile or a business page to promote you in a profession aspect away from your personal profile. Also, by providing a “Page”, you are enabling your clients and prospective clients to interact with you
  • Foursquare if used correctly is a good marketing platform for your business as well as a rewarding platform too
  • Flickr is a photo sharing website owned by Yahoo where you can host your photos. Many companies are using this site a s a way to host their photo albums for their website
  • Google+ is your personal website giving you the opportunity to log in and access platforms for your business needs but ca also be the security back up access for platforms such as your business email account and YouTube for example
  • Google Hangouts gives you the opportunity to host or take part in video conferencing or seminars
  • Google Places is page where by displaying your business allows people to locate where you are. In certain cases this is being provided by your G+ page above interacting with the Google on their mapping facility
  • Instagram allows you to host your business promotional photo material together with promotional videos
  • Klout shows what your interaction across all your Social Media applications and platforms can achieve and the level of influence you have created across your Circles of Influence
  • LinkedIn allows your company to have Showcases, Company pages and Company Groups too, to promote not just your company but specific aspects of your business also
  • Pinterest allows you post all your promotional photos and other information on a dedicated business page
  • Snapchat I foresee if used correctly will be one of the biggest marketing platforms of 2014
  • Tumblr is a combination of blogging and a website which aims to allow you to post information either as a quick update, photo sharing, a blog and or as a website depending on your needs 
  • Twitter is a great way of providing an interface to your prospective clients and clients together with providing information to what your company is doing
  • Vine via a 6 second video clip you can promote your company or your products
  • WordPress gives you a website that you can build, develop and update yourself and if you then want to get a professional company to take it over, then they can with losing all the words, photos and articles you have done. With being able to share this with Facebook, FacebookGoogle+LinkedInTumblr and Twitter – you can provide updates and releases in one go

Whilst there is many more you can use, these will give you the basis to start in the Social Media arena or take you to the next level. Yes you can add other platforms that brings information  together or allows to cross promote or schedule, but the main thing is to get yourself going and get things right before extending into other areas.

So, make sure you get yourself involved with these platforms for the start of 2014 so you can start the year on a professional platform that gives you a depth of platforms and new audiences when you post on these applications.

LinkedIn Help or should we say the lack of it when needed……..

Have you noticed that you have received the following on

‘Who’s Viewed Your Profile’ section of your LinkedIn profile :-

– Someone at ‘Company ABC’ has viewed your profile

– Anonymous viewer has viewed your profile

– Anonymous viewer, A LinkedIn member has viewed your profile

Who are you?

#IanCalvert #Ian-Calvert #IanMCalvert #Ian-M-Calvert #ServiceAddress #Service-Address #Anonymous #LinkedIn #Viewing #Members

Do I have something that you want?

#IanCalvert #Ian-Calvert #IanMCalvert #Ian-M-Calvert #ServiceAddress #Service-Address #Anonymous #LinkedIn #Viewing

What are you wanting to get from me?

#IanCalvert #Ian-Calvert #IanMCalvert #Ian-M-Calvert #ServiceAddress #Service-Address #Anonymous

Ever since I have been a member of LinkedIn, I have always had any of the above appear on the section of ‘Who’s Viewed Your Profile’ on my LinkedIn profile either on a daily basis or every two to three days. When you complain or raise the topic with LinkedIn via their Help Forum’s/Support Section, they always provide the standard stock answer:-

We do not have a way to block other members from viewing profiles, this includes anonymous members, I am sorry.  We are considering adding such a feature but I do not have release date to provide.  Should such a feature be rolled out there will be an announcement

More and more members are finding this to be totally annoying and in some cases a cause of concern as you don’t really who they are or why they are doing it. This can create immense distress sometimes, as one member placed in a comment, “I have a court order against someone but how do I know if it is these people who I have court orders or injunctions against?” Thus, this facility can distress them as they are unable to find out who or why they have been viewed. Examples of this topic being discussed include:-

http://community.linkedin.com/questions/83151/anonymous-viewers-1.html#comment-124781

or

http://community.linkedin.com/questions/32330/linked-in-member-or-anonymous.html#comment-121600

Both the links above, are just two of many questions that have been raised in their (LinkedIn) community groups, yet everyone seems to get the same standard stock response as mentioned above. So, what is there to be done? It would seem there is nothing that can be done except just keep asking and raising it to see if anything will be done….

Or is it……or should something be done?

Well the answer I would say is YES – something does need to be done and here is why…

LinkedIn recently lowered the age for joining LinkedIn from 18 (except China) as stated below:-

(details on the changes to their terms and conditions are here – plus here is the blog by Christina Allen on the reason behind the launch of  University Pages which then lead to the launch of lowering the age of joining LinkedIn to enjoy the benefits of “LinkedIn – Now for Education” )

With all the issues on the internet of stalking and trolling and together with stalking in the real world, we all have to be careful as to how we let and monitor our children on the internet. So, if I was allowing my two daughters to be on LinkedIn, and they came to me saying they were having lots of anonymous viewers, I would certainly want some answers and have to re-consider allowing them to be on LinkedIn.

When I raised this (on several occasions including this one) with other’s, they were of the very same opinion about their children too. In essence, whether it is teenagers who are the next generations of Professional Networkers, Woman or Men, the right to be allowed to view members should not be allowed in today’s modern society.

LinkedIn are clearly allowing people to operate like stalkers or trolls with their full support by continuing to allow this facility to continue. Yet why? Has LinkedIn not learnt anything from Twitter and the issues raised here:-

Whilst I can’t say that trolling or stalking has taken place here on LinkedIn (to my knowledge), I do think that LinkedIn really need to start thinking of not just the anonymous viewing but also the sign up method (example here about a 10-year-old?)

These are just my thoughts, but I would be glad to hear your thoughts on this topic of “Anonymous Viewing” or if you want to comment on “the new lower age for joining” via the reply section below or by completing this form:-

Who is right? Who should you follow? Informers or repeating informers?

#IanCalvert #IanMCalvert #Ian-Calvert #TSP #Service-Address #The-Social-Piggy

I know it is only Tuesday but what is annoying me already is that the week has started very repetitive already! Not naming names but I am amazed at the amount of “Experts“, “Influencers” or Social Media Experts” that several organisations such as Forbes amongst others promote in the “Top 10”, “Top 20” or “Top 50” tables – how can these people actually be taken seriously? OK, they may have ‘tens of thousands’ or ‘hundreds of thousands’ of followers, liker’s or subscribers but are they really that good? If you take for example their use of Social Media – they fall into two camps:-

  • Constant posting – once or twice an hour or more, creating at least 50 or more posts a day but nothing else

or

  • As above but with the odd personalised message or never ever actually taking part in a conversation

So, are these people who constantly post and share one way, real experts or influencers? Take a further a look at what they are posting, yes they are posting worldwide, but when you, say take a week, look at all the posts and you will have repetition! Furthermore, they are posting information for you read (and sometimes including New or Just Released in the message) and yet when you click on the link included in their post, you will notice that it is months old, from earlier this year or last year – in some cases two or more years old! Thus, based on the above – can these people be the actual people to learn and educate you or your business from? Constant posting and re-posting – is this educational to you? Virtually all one way traffic – again is this helpful?

I am not saying the information they provide is wrong but – you could say what tipped me over the edge! – when a message was received today, it was telling “X has just released this – learn how this can help by their new Y facility“, I thought this is going to be interesting. So, I clicked the link and was prepared to be educated and there it was, an article from last April about company X launching a facility on their Y service! Yet, this Y service is something that is widely known and used by everyone who uses that service. Furthermore, on checking, this post had already been posted several times over the past week previously – exactly the same and not with a single change or mention that it a repeat of previous post! Therefore, I ask you, who are you following and why? What do you expect to learn from them? I suggest that you look back over their posts for the last week and consider this:-

  • How many times an hour are they posting?
  • Are they posting every single hour?
  • Do any of their posts actually contain names?
  • If there are names, are they actually replying or engaging with their audience?
  • Or are they just actually replying by saying ‘Thank You for following me”?
  • How many of the posts are repeated?
  • Also, look at the links and then click-through and see the dates of articles – how many are older than 18th of November 2013?
  • Do these posts make reference to the fact they are old articles or re-posts?

So, now you have looked and discovered this, let me again ask you, are you really following the right Experts, Inspirers or Mentors? For me, I have taken a view to look further, are these people any good? Do they have a background and what have they done? When you look at most of those people, all they seem to have done is provide information but not really from a business background where they have had any real experience of running a business or the responsibility it carries? Now, I have re-evaluated who I follow and engage with, as I want to be learning and discovering new things from people who are constantly evolving – society and technology is evolving! So, I want to develop and evolve with them – can the people above be mentioned in the same way? The answer is NO! In my opinion, I would like to throw a few names to you all for you to consider and these include:-

Note – Name links are through to their entry on Wikipedia whilst Twitter and Websites go through to their respective sites

Whilst I may not agree with all their points of view, tweets, posts or comments, these people are ones that I have engaged with, happy to share their content and their comments are both educational and informative. All their comments are direct and fresh – no repeats (unless you count re-tweets) – so all covering the latest news and events to keep you both informed and educated too…. Thus, when choosing the people to follow and engage with, make sure they engage in a”Two Way Street” and “Are An Innovator and Educator” – so, don’t go for repetition, old news and a one way street, lead the way to put yourself on the path to success like these people have…..

When we speak to people – we communicate, but do you on-line?

There you are about to walk through or exit a place via the door and people are following you or entering in the other direction, you hold the door open for them and you exchange comments thanking each other…..

You bump into another person and you apologise……

Someone does something for you and helps you, you say thank you because they have assisted you

You do something for someone to help them or acknowledge what they have done by congratulating – a word or two of thanks is exchanged…..

Someone says hello and introduces themselves to you and answer back…..

Just four examples of what we do in our lives each and every day, we show our manners and are polite due to the way we have been brought up in society – so, what do you do on-line? Do you operate in the same way? If not, why not?

With the increasing use of Social Media and how we operate – are you behaving properly? Whilst there maybe not be defined rules as to how operate on-line, why don’t you replicate what you do in your normal day on-line? So let me ask two questions:-

  • You see something on FacebookTwitter, Google+ LinkedIn or Xing to name but a few, yet what do you do? You like the item, share it, re-tweet it, favourite it, Plus 1 it or comment on it – why do you do this?
  • Whilst using these platforms, you write or share something and in turn you get people who like the item, share it, re-tweet it, favourite it, Plus 1 it or comment on it – so why do you not thank them or acknowledge what they have done every time?

As I mentioned before, in normal every day life you do the first question as a matter of course and the second question, you do this automatically, so why can’t you do this on this on-line?

Just a simple piece of etiquette can go a long way and helps you to start on the road to:-

  • Engage and/or engagement
  • Interaction and/or interaction
  • Influence

Just by developing the mirroring of off-line and on-line of your activities, you will start to engage with your audience and thus starting to create interaction between you both. Once this interaction starts to take place, you are both starting to exert influence on each other. Once this influence starts to grow between you both become members of each other’s Circle of Influence – thus you are each other’s Key Person of Influence.

Should you be wanting to develop yourself, your work and/or your company on-line, you truly have to create the correct on-line presence and develop your credibility thus, your Circle of Influence will help you and hence why it is important that you interact.

Whilst the last few paragraphs seem to hint and revolve around the same points, you need to understand why this is crucial. In today’s fast-moving world of the internet, your presence and your performance is key.

Let me leave you with these four little tips, which whilst maybe little, but in the on-line community that is the internet and Social Media, these little tips are very powerful and crucial:-

  • Treat any part of Social Media like you would when applying for a job. The Curriculum Vitae you would handover or the Application Form you would complete, you detail everything and tell the truth – so why would lie or be false on-line?
  • As pointed out at the start, off-line you always thank people and exchange messages – so do the same on-line. When people engage with the items you share on-line, always try to acknowledge. Whilst you may not be able to answer every single comment, like or share made about your article, at least comment on it, thanking people as this will show that you are engaging with your audience.
  • When you are communicating, make sure you are doing this right and with the correct intention in mind as well replication too. For example, many people send tweets which are up to 140 characters and the reason for this, was that it was a facility to share and update your audience with what you are doing. So when writing your tweet, endeavour to keep it below 100 characters, so when people re-tweet it, at least it will a) have name in it so you get credited and b) the tweet is re-tweeted in full. Also, when you share items, say from Facebook to Twitter, make sure the message is there, two people send the message but it is just a link and people tend to skip this in the majority of occasions due to issues over the links being not secure or they can’t be bothered as they are scanning quickly over these messages.
  • What are the rules? Make sure you obey to stop you getting into trouble. Take the two most important Facebook rules – a) you must be over 13 (but many parents allow their children on below that age) and b) Facebook is personal, so have your page for personal use and create a business page. If you use a personal page and treat it as a business, Facebook will close it down and you have lost everything which can’t re-activated. The latter also applies to LinkedIn too.

So, I hope this article and the four points above have been of interest and help you with how yow behave, engage and interact with your audience on-line in the future…..

Happy birthday Google+ but………

So on Friday (Friday 28th June 2013), we saw the anniversary of it being two years since the launch of Google+ (see Wikipedia) along with people claiming that it has over 359 million actual users – but is this the case?

So, here is something interesting to throw into the mix…..

How many are actual users?

I had a computer crash a few months ago and lost my bookmarks which is a real pain, as this means a link here would be great for this topic, as the link was stating that actual users is a much lesser figure even below 100 million!

The link in summary, laid claim to their reason in stating this figure, being that everything “Google” is linked. So – from memory – if you look at this:-

  • – many people log on to view things on YouTube, because Google owns it and you have an account, these figures are counted
  • – many people log on to view things on Gmail, because Google owns it and you have an account, these figures are counted
  • – many people log on to view things on Google Maps, because Google owns it and you have an account, these figures are counted

Despite been asked by many industry researchers, Google refuses to actually disclose how many actual users they have using just Google+.

Therefore, Google‘s figures have been classed as number which is very misleading whereas transparency is disclosed by Facebook v. Instagram, Twitter v. Vine, Yahoo v. Tumblr, etc, etc,

So really “Google” maybe number two but where actually is Google+? We wait with bated breath to see when and if Google will release the true breakdown of the elements that make up the Google figures…….

For more information on myself – Ian M Calvert – visit my website or Facebook